Find a Doctor

You can search our online directory of physicians by specialty, last name, zip code or city/town by clicking here

For Information

1-888-LOURDES

military-promo

Military Affairs

Lourdes Health System offers personalized health services through their Military Patient Service Center to meet the unique needs of our active military service members (supporting mobilization and demobilization efforts) as well as veterans and their families. Call your personal nurse navigator at 609-901-3011 now.

Our Program

Lourdes Military Affairs offers a dedicated team to connect our military family to healthcare appointments with quality providers. We serve as a navigator and a resource, to help you get treated quickly and efficiently. We are here to streamline the process of obtaining referrals, organizing appointments and dealing with challenges such as pre-deployment physicals, specialist care, transportation, billing and other wrap-around services.

Lourdes is uniquely qualified to offer this service. We have a long history of providing medical care to the Joint Base – McGuire, Dix, Lakehurst (JBMDL) for the troops, military personnel and families. We have a strong commitment and long experience in treating our community’s many Veterans and their families.

Lourdes has also worked with HealthNet, the managed care provider for the military, to assure timely and appropriate services both pre- and post-deployment.  Additionally, Lourdes Medical Center of Burlington County provides expedited referral appointments, health promotion programs and emergency room services for the military and their families as well as veterans.

Lourdes also has 25 plus-years’ experience in providing inpatient behavioral health services, offering crisis services as well as voluntary and involuntary treatment units. We have experience in dealing with the special needs and concerns of military personnel, who may be experiencing post-traumatic stress disorder (PTSD), depression and/or anxiety. Lourdes has a unique expertise in this area.

Lourdes’ Military/Civilian/HealthNet partnership and our concierge approach have the knowledge, experience and to address the unique health issues of military personnel.

What We Do

Since 2005, Lourdes Military Affairs has assisted thousands of active duty soldiers and family members by:

  • Locating and securing appointments and referral services
  • Streamlining access to care for Active Duty Service Members
  • Obtain appropriate health insurance approvals and pre-authorizations
  • Coordinate care and medical records with the base Utilization Manager, Tricare and the patient Primary Care Doctor
  • Secure prescriptions and renewals
  • Arranging transportation
  • Serving as a liaisons and health advocates
  • Accessing medical records and ensuring they are received by providers
  • Securing proper Line of Duties
  • Resolving medical billing issues
  • Offering a patient portal to access record and reports from any location, at any time
  • Arranging vaccinations and disease screening
  • Screening Veteran’s Administration disability claims
  • Our goal is to remove the barriers that delay access to care for the whole military family. Active duty service members are our special focus, with needs we consider “mission crucial.” We understand that certain conditions requiring testing and approvals can impact whether a solder may be deployed. We streamline the process, fast-tracking authorizations and obtaining same-day appointments when necessary.

How it Works

We want those who serve us to concentrate on getting well not worry about paperwork. That’s why our process is simple: just call us and we’ll handle the rest! Our navigators are available daily. Call your personal nurse navigator at 609-901-3011 now.

Working with Your Insurance

We know you do not have time for paperwork, for navigating the health insurance system. Leave that to us.

We regularly work with Tricare and the VA. We also coordinate and manage the Logistic health contract.

Out Staff

Each of our team members enjoy long-standing ties to the Joint Base McGuire-Dix-Lakehurst community. Many are active or retired military service personnel, who understand the needs and concerns of those they serve. Our leaders have been recognized as honorary commanders for having a record of service to the community and upholding a tradition of professional excellence. These values are evident in the quality of care we provide.

Transportation

Our Military Affairs team arranges travel assistance for veterans with transportation needs. Let us know how we can help.

Our Hospitals and Programs

Lourdes has made a commitment of service to our military partners, providing acute and outpatient care at Lourdes Medical Center of Burlington County in Willingboro and emergency services through the Lourdes Emergency Department at Deborah in Browns Mills. For outpatient radiology and physical therapy, LourdesCare at New Hanover offers a convenient center close to the Joint Base McGuire–Dix-Lakehurst. In addition, for tertiary care services, nothing can beat Our Lady of Lourdes Medical Center, nationally recognized for its advanced care for heart, transplant, maternity and rehabilitation services.

You and your family deserve the best care and Lourdes is here to ensure you and your family receives it.


You can access your lab results, medical reports and more, by accessing the MyHealth Portal

Social Invitations

Facebook Twitter Youtube

Follow Lourdes on Facebook, Twitter and YouTube for the latest news and events.

Healthtalk Online

Sign up now to be added to our e-mail list to get breaking health information and other updates from us.

Sign up

Volunteer Information

We invite you to share your time and skills with us as a volunteer.

Read more