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MyHealth Terms and Conditions


By using MyHealth, including this web site, you signify your assent to these Terms and Conditions. If you do not agree to all of these Terms and Conditions of use, do not use MyHealth!

Lourdes Health System, including Our Lady of Lourdes Medical Center, Lourdes Medical Center of Burlington County, and its other subsidiaries and affiliates (together, “Lourdes,” “we,” “our” or “us”) may revise and update these Terms and Conditions at any time and such modifications are effective immediately upon posting of the modified version. Your continued usage of MyHealth will mean you accept those changes.


“MyHealth” is an Internet application that enables a patient (“you” or “your”) to have secure web-based access to portions of their electronic medical record at Lourdes. For the purposes of these Terms and Conditions, MyHealth includes the MyHealth web site and all relevant parts and components thereto. MyHealth is not an attempt to practice medicine or provide specific medical advice and should not be used as a substitute for the advice of your personal physician or other qualified health care provider. Neither MyHealth nor any other application available through MyHealth is a substitute for appropriate and timely contact with your physician. MyHealth is not a substitute for consultation with your physician. You should never change or stop any course of treatment prescribed by your physician without first consulting him or her. You should not rely upon MyHealth if you have immediate, urgent or life-threatening health concerns or questions, but should instead seek appropriate emergency medical assistance, such as calling your physician or 911.


The pages on the MyHealth web site are subject to Lourdes’ Website Privacy Policy (“Privacy Policy”) which can found on the patient entry page of the MyHealth web site under the heading “Website Privacy.” Lourdes will collect, access, safeguard, use or disclose your information through this portal only in accordance with applicable federal and state laws (such as HIPAA) and its internal policies and procedures, including in accordance with its Notice of Privacy Practices and any patient authorization signed by you. You can find a copy of Lourdes’ Notice of Privacy Practices at under the heading “Notice of Privacy Practices.”


The security of any data in MyHealth very important to us. We want your personal information to remain as secure as possible. MyHealth uses encryption technology designed to help ensure the integrity and privacy of the information you provide to us. As an added security precaution, all data is kept on servers with firewalls that meet or exceed industry standards to prevent intruders from gaining access.

We review our security practices on a regular basis to help ensure that your data is maintained securely and safeguarded in accordance with all applicable laws and regulations and our own internal policies and procedures. However, no system can perfectly guard against risks of intentional intrusion or inadvertent disclosure of information. Moreover, when you transmit information via the Internet, your transmission may be compromised before it reaches us. Accordingly, Lourdes makes no guarantee as to confidentiality or security of the data you submit or transmit via the Internet, including while using MyHealth. In addition, you hereby expressly and fully assume the risk of any unauthorized disclosure or intentional intrusion, or of any delay, failure, interruption or corruption of data or other information transmitted in connection with your use of MyHealth.

Disclaimer of Warranties

Lourdes makes no express or implied warranties as to the accuracy, timeliness, merchantability, fitness or appropriateness for a particular use, purpose, title or non-infringement concerning your use of MyHealth. There is no warranty that the information on MyHealth or Lourdes’ efforts will fulfill any of your particular purposes or needs. MyHealth and information contained in MyHealth are provided on an “as is” basis and the entire risk as to your reliance on information obtained from, or contained in, MyHealth are entirely on you. Lourdes is not responsible for errors or omissions in the information contained in MyHealth.

You acknowledge and agree that Lourdes does not operate or control the Internet and, therefore, cannot guarantee that the use of MyHealth will be error free or free from technology downtimes or unavailability. You further acknowledge that Lourdes cannot and does not guarantee against any potential loss or damage to your data or the data you transmit via MyHealth due to viruses, worms or other unauthorized users or hackers attempting to obtain access to MyHealth or information transmitted to or from MyHealth.

Limitation of liability

The use of MyHealth is entirely at your own risk. Except as otherwise provided in this agreement, under no circumstances shall Lourdes be liable to you or any third party for any damages (including, without limitation, direct, incidental, special, indirect, exemplary, punitive, consequential damages, personal injury, wrongful death or lost profits, including all fees and penalties), that arise under, result from or relate to these Terms and Conditions or the use of or inability to use MyHealth, or your use of data posted on MyHealth and connectivity to and from MyHealth to any other site, whether based on warranty, contract, tort, or any other legal theory, even if Lourdes has been advised of the possibility of such damages. In the event that the applicable state law(s) prohibit a full disclaimer of damages and liability above, Lourdes shall be liable only to the extent of actual, direct damages incurred by you, not to exceed Five Hundred Dollars ($500). Any claims arising in connection with your use of MyHealth must be brought within one (1) year of the date of the event giving rise to such action occurred. Remedies under these Terms and Conditions are exclusive and are limited to those expressly provided for in these Terms and Conditions.


You assume the sole risk of transmitting your information as it relates to the uses of MyHealth and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions to, or failures preventing the use of MyHealth. You agree to defend, indemnify, and hold Lourdes, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.

Links to Third Parties

Through MyHealth, we may provide access to other web sites for your convenience. Lourdes is not responsible for the availability, accuracy, or content of those external sites, nor does it endorse them.

User Responsibilities
  1. You need to be an informed user of MyHealth. Please read our policies in full so you know how MyHealth works and how you interact with MyHealth.
  2. Your login name and password are the keys to protecting the confidentiality of your information. It is your responsibility to keep your password confidential. It is only known by you and can be changed online at any time solely by you. Your password is not known by anyone at Lourdes.
  3. You must be age 18 or older to request a personal account to use MyHealth.
  4. You agree that the information you provide in connection with your online services account is true and accurate and pertains to yourself or to someone for whom you are authorized to represent in connection with their medical care.
  5. You will not use your MyHealth access for any illegal purpose or in a manner which violates local, state, national or international laws.
  6. You will not use your MyHealth account to post or transmit material that may infringe or violate any rights of any party or is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful or embarrassing to any other person or entity.
  7. You will not use your MyHealth access to attempt to disable, hack or otherwise interfere with the proper functioning of MyHealth.
  8. If you choose to print your information from MyHealth, you are solely and entirely responsible for the privacy and security of that information.
Dispute Resolution

You agree that any dispute or claim (including personal injury claims) related to your use of MyHealth or any web site or application accessed via your online services account associated with MyHealth is subject to the exclusive jurisdiction of the state of New Jersey and that any such dispute shall be governed by the laws of the state of New Jersey. This agreement also applies to anyone claiming on your behalf.

Discontinuation of Service

MyHealth is provided by Lourdes as a courtesy to you. Lourdes reserves the right to terminate, modify or discontinue (temporarily or permanently) your online services account and any application or web site accessed via this account, at any time, with or without notice. In addition, Lourdes may terminate, modify or limit your online services account or access to any website or application based on your online services account if you violate the terms of this agreement, you violate any law or if we determine, for any other reason, that it is no longer appropriate for you to use the online services account or access certain services using your online services account. You can unsubscribe from your use of MyHealth at anytime by completing the appropriate online request.

Copyright and Trademark

Any material on MyHealth and all information available for download is the property of Lourdes, and is protected by copyright law. Unless otherwise stated, users may print, copy electronically or download information from MyHealth for personal, non-commercial use only, provided they identify the source of the material and include a statement that the materials are protected by copyright law. Permission to reprint or otherwise reproduce any document in whole or in part is prohibited, unless prior written consent is obtained from the copyright owner.

The trademarks, copyrights, names, logos and servicemarks (collectively “trademarks”) displayed on MyHealth are registered and/or protected trademarks of Lourdes and may not be distributed, modified, reproduced, or used, in whole or in part, without the prior written consent of Lourdes. The content, documents, forms, photographs, images and illustrations, podcasts, videos, audio, blogs and user comments on the MyHealth web site are the property of Lourdes or their respective owners. Any reproduction or redistribution of this material beyond personal use is prohibited without the express written consent of Lourdes. Lourdes hereby grants you a nonexclusive license to use MyHealth solely for your personal, non-commercial use and not to use the Site to obtain materials or data for any other purpose. As a condition of your use of MyHealth, you warrant to Lourdes that you will not use MyHealth for any purpose that is unlawful or prohibited by these Terms and Conditions. If you breach any of these Terms and Conditions, your authorization to use MyHealth will automatically terminate. Any rights not expressly granted by these Terms and Conditions or any applicable end user license agreements are reserved by Lourdes.

Threats, attempts, or actions to modify this system, deny access to the system, gain unauthorized access to data, breach system security or otherwise damage the system or data contained within is strictly prohibited. These actions may result in criminal, civil, or administrative penalties resulting from violations of state or federal Laws including, but not limited to, 18 U.S.C. 1030 (Fraud and Related Activity in Connection with Computers) and 18 U.S.C. 2701 (Unlawful Access to Stored Communications).

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