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Patient gratitude and complements about their Virtua care experience always prove the best awards and accolades that Virtua can receive. And, patient praise, concerns, observations, and suggestions often bring the greatest value to our process-improvement efforts and to Virtua’s constant endeavor to keep the warm, person-to-person, human touch in all care.

Virtua provides for the healing, comfort and well-being of its patients. In this interest, it encourages patients and families to bring input, comments or complaints to any member of the medical care team.

If you have a question or comment about any program or service, please:

  • write to us at 1600 Haddon Avenue, Camden, NJ, 08103
  • use the form below; all fields are optional
  • call us
    • Virtua Our Lady of Lourdes Hospital: 856-757-3500
    • Virtua Willingboro Hospital: 609-835-2900

In addition, a member of Virtua’s administrative team remains available at all times to assist patients and families, should the need arise. The patient-relations departments at both Virtua Our Lady of Lourdes Hospital and Virtua Willingboro Hospital give patients and family members the opportunity to share feedback from their experience at Virtua. Patients or family members can meet with a patient-relations staff member by phone or in person to discuss a commendation of their service or a grievance. Virtua’s hospital representatives handle all matters in a confidential and constructive manner.

Contact the Patient Relations Department:

  • Virtua Our Lady of Lourdes Hospital: 856-757-3755
  • Virtua Willingboro Hospital: 609-835-3708

Virtua welcomes suggestions from its patients and their families on ways in which it can improve its quality of care and service to them. Suggestions or comments may also be sent to:

Patient Relations Department
Virtua Our Lady of Lourdes Hospital
1600 Haddon Avenue
Camden, NJ 08103
Patient Relations Department
Virtua Willingboro Hospital
218 Sunset Road
Willingboro, NJ 08046

Call the Patient Connect Line

Virtua has a message line on which patients, family members and visitors can submit questions, comments, complements or concerns regarding the quality or safety of care. Staff members promptly respond to these messages.

Rapid Response Team

Virtua’s Rapid Response Team serves to quickly respond to patient emergencies that take place in the medical center, outside of the critical-care units. The team remains at the ready to address calls to its Dial 11 emergency number, 24 hours a day.

Birth Certificates

  • If you need to obtain a copy of your birth certificate, you will need to contact the Office of Vital Statistics. The phone numbers are listed below. You can also apply online at http://www.vitalcheck.com
    • Camden: 856-757-7085
    • Willingboro: 609-877-2200 ext 1011

Career Opportunities

  • Please do not email resumes to this address. All applications for open positions are accepted via our applicant tracking system. To view and apply for open positions within Virtua, please select Careers from the menu.







Frequently Called Numbers:

Virtua Health & Wellness Center – Cherry Hill   (856) 470-9300

Virtua Our Lady
of Lourdes Hospital
Virtua Willingboro
Hospital
MAIN NUMBER (856) 757-3500 (609) 835-2900
Admissions (856) 757-3670 (609) 835-3020
Corporate Compliance (856) 757-3642/3910 (856) 757-3642/3910
Emergency Department (856) 757-3500 ext. 1 (609) 835-2900 ext. 1
Human Resources (856) 757-3838 (609) 835-3005
Outpatient Registration (856) 757-3911 (609) 835-2900 ext. 4015
Pastoral Care (856) 757-3808 (609) 835-2900 ext. 4203
Patient Billing (844) 201-6309
(844) 201-6309
Patient Estimate Hotline (856) 824-3114
(856) 824-3114
Patient Information (856) 757-3500 (609) 835-2900 ext. 4
Patient Relations (856) 757-3755 (609) 472-2632
Patient Scheduling (877) 277-8547
(877) 277-8547
Pharmacy (856) 757-3500 ext. 3538 (609) 835-3044
Prayer Line (856) 757-3268
Radiology Scheduling (856) 757-3829 (609) 835-3070
Important Phone Numbers for Virtua Our Lady of Lourdes Hospital
MAIN NUMBER (856) 757-3500
Patient Information (856) 757-3500
Admissions (856) 757-3670
Billing Department (844) 201-6309
Child Development Services (856) 869-3034
Dialysis Center (Camden) (856) 757-3770
Dialysis Center (Mt. Laurel) (856) 727-7777
Emergency Services (856) 757-3803
50 Plus (Senior Program) (856) 869-3136
Gift Shop (856) 757-3673
Human Resources
General Information (856) 757-3838
Job Hotline (856) 757-3202
Lourdes Health Foundation (856) 580-6458
The New Jersey Heart Institute (856) 365-4072
Pastoral Care Services (856) 757-3808
Physician Referral Service 1-888-847-8823
Regional Perinatal Center (856) 757-3500
Regional Rehabilitation Center (856) 757-3877
School of Nursing (856) 757-3730
Senior Services (856) 757-3738
Social Services Department (856) 757-3603
TTY-TDD (856) 757-3300
Volunteer Services (856) 757-3784
Wellness Services (856) 869-8190
Important Phone Numbers for Virtua Willingboro Hospital
MAIN NUMBER (609) 835-2900
Patient Information (609) 835-2900 ext. 4
Admissions (609) 835-3020
Behavioral Health Services (609) 835-4181
Billing Department (844) 201-6309
Cancer Program (609) 835-5432
Emergency Services (609) 835-3030
Gift Shop (609) 835-2900, ext. 4263
Human Resources (609) 835-3005
Occupational Health Services (856) 824-3400 (Delran)
(609) 747-1891 (Burlington)
Spiritual Care (609) 835-2900, Ext. 4203
Patient Relations (609) 472-2632
Physician Referral Service 1-888-847-8823
Sleep Lab (609) 835-3025
Social Services Department (609) 835-3042
The Woman’s Center at Virtua Willingboro Hospital (609) 835-3191
Volunteer Services (609) 835-3045

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