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Lourdes Cardiology Receives 2018 Press Ganey Guardian of Excellence Award for Outstanding Performance in Patient Experience

Pictured is Lourdes Cardiology’s Lee Anne Estimo, team lead; Roni Drutz, office manager for Woodbury/Moorestown/Medford locations; Cardiologist Dr. Jerome Horwitz; Cardiologist Dr. Nasser Chaudhry; and Jennifer Garron, Operations Coordinator, Lourdes Cardiology Services and liaison, Lourdes Health System.

Third year that Lourdes Cardiology is recognized with the award

Lourdes Cardiology has been named a 2018 Guardian of Excellence Award® winner by Press Ganey, a leader in patient experience measurement and performance improvement solutions. The Guardian of Excellence Award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in Patient Experience. This is the third year that Lourdes Cardiology has received the Guardian of Excellence award.

According to Reginald Blaber, MD, MBA, FACC, President, Lourdes Health System, the award represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience. 

“Lourdes Cardiology is honored to receive the Guardian of Excellence Award once again,” said Dr. Blaber. “Earning the award again for the third year is a true testament to our team’s continued commitment to patient-centered care. I salute our team and thank them for their hard work on behalf of our patients every day.”

“We are proud to partner with Lourdes Cardiology to support its mission to provide safe, high-quality, patient-centered care.” said Patrick T. Ryan, CEO of Press Ganey. “Lourdes Cardiology is truly dedicated to delivering exceptional care in the communities it serve, and its commitment to capturing and acting on patient experience feedback is a very powerful demonstration of this.”

The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5% of all Press Ganey clients for each reporting period during the course of one year.

“Lourdes Cardiology fully engages patients in their care, and we firmly believe in patients having the opportunity to be active participants in how their care is delivered to them,” said Jennifer Garron, Operations Coordinator, Lourdes Cardiology Services and liaison, Lourdes Health System. “We strive to exceed our patients’ expectations by continually building on the high-quality service Lourdes is known for.”

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