Programs & Services

What the Ratings, Rankings & Awards Say

Lourdes consistently receives acknowledgements of the quality of its care. This gratifying recognition provides:

These indications of a job well done result from hard work to provide superior healthcare, and they validate the standards of excellence that Lourdes pursues.

Good personal care, of course, is an art; but it's also a science. Lourdes has always worked to concentrate on metrics that matter [57K PDF]—measurements that it can use to directly improve care for patients.

Today, consumers have the advantage of accessing results on quality of healthcare through independent organizations. This positive development helps everyone, rewarding performance at hospitals and pointing to areas that need improvements. With this performance and service information, patients can also more easily find the medical center or physician that most matches their needs and requirements.

Healthcare providers learn from the rating process and the rating methods. By examining their data, they understand where to focus efforts toward better performance. Among highlights of Lourdes' recent reviews, independent entities have pointed to the system's accomplishments and eminence in cardio- and cerebrovascular care, surgical areas and acute hospital care.

HealthGrades® Achievements

HealthGrades®, a public company based in Colorado, has, over the last ten years, become the best-known national organization providing rankings and service information on hospitals and doctors. Using sophisticated, equitable and highly developed techniques for gathering and evaluating results on providers, this large evaluator of health services offers an essential function in bringing consumer data to the public and rewarding high performance by medical centers.

Lourdes has gone far beyond just working towards good scores in HealthGrades® listings. It has partnered with this organization to look closely at its care and capitalize on the most advanced strategies for improving services, outcomes and value. Lourdes Health System takes great pride in its 2012 HealthGrades ratings and in its HealthGrades® rankings among the New Jersey's 72 general hospitals.

Cardiac & Neurovascular

Cardiac Services *

Cardiology Services Heart Attack Cardiac Surgery Heart Failure
Stroke Services

Other Services

Pulmonary Services

Critical Care Services

Patient Safety

HealthGrades® also recognized Our Lady of Lourdes Medical Center in 2010 with its Patient Safety Excellence Award, which put Lourdes in the top five percent of hospitals in the nation for patient safety.

U.S. News Recognition

U.S. News & World Report, one of the foremost and best-known media outlets for competitive rankings, designated Our Lady of Lourdes Medical Center among the top hospitals in the Philadelphia area for the second year in row in its 2011-12 Best Hospitals rankings.

Geriatrics Honors

In its 2011-12 rankings, U.S. News also honored Lourdes with a "high performance" rating in geriatrics.

Joint Commission Recognition

The Joint Commission—the leading accreditor of healthcare organizations in America—named Our Lady of Lourdes Medical Center one of the nation's top performers on key quality measures. Lourdes is the only hospital in its tri-county area to be so designated. The honor is based on an aggregation of accountability-measure data reported to The Joint Commission during 2010 and recognizes stringent evidence-based clinical processes for care of heart attack, heart failure and pneumonia, and surgical care.

Recognition for Stroke Care

Bariatrics (weight-loss surgery)

The American Society for Metabolic and Bariatric Surgery has designated Lourdes a Bariatric Surgery Center of Excellence.

Aetna Quality Award

Our Lady of Lourdes Medical Center is designated an Aetna Institute of Quality® Cardiac Care Facility for Cardiac medical interventions, cardiac rhythm disorders and cardiac surgery.

Top Docs

An exceptional medical staff at Lourdes, made up of accomplished, respected, caring physicians, means that Lourdes doctors regularly garner the accolades they richly deserve. See who is making the lists of best physicians and other honors.

Radiology Services Special Accreditation

The American College of Radiology (ACR) has accredited the MR imaging, ultrasound and mammography services at Lourdes, on the basis of the high practice standards of these services. Learn more.

Other prominent third parties provide key opportunities for patients to compare hospital results, in order make more informed decisions when choosing a medical center for care, including for specific types of care. The data collected by these organizations acknowledges and thus encourages good performance:


Gold Seal of Approval from the Joint Commission
The Joint Commission consistently awards Lourdes the Gold Seal of Approval for its quality performance. The commission is the primary quality accreditation body nationally for hospitals. It conducts regular, on-site visits to all areas of the Lourdes Health System. The Joint Commission's periodic visits to healthcare organizations are sometimes unannounced, for purposes of surveying whether hospitals are in compliance with rigorous patient quality and safety standards.

Patients and consumers can use the Joint Commission site to look at specific data about hospital performance on national patient safety and quality improvement goals, across a list of major diseases and conditions. See Lourdes impressive results on the Joint Commission's Quality Check site. Among other quality indicators, users will see Lourdes' designations for Advanced Achievement in Stroke.

Check Lourdes out on the U.S. Government's Hospital Compare site
On the Hospital Compare website, the U.S. Department of Health and Human Services—in collaboration with the Hospital Quality Alliance, with which Lourdes proudly participates—has collected data on a variety of quality measures for hospitals throughout the country. Hospital Compare allows anyone to chose hospitals in his or her area, or beyond, and compare them on a list of care-excellence and safety factors. Users can see measures of quality in surgery, heart care (as well as other disease-specific areas), general outcomes, patient satisfaction and other factors. See Lourdes' excellent ratings on Hospital Compare.

* NJ Dept of Health Quality Measures
The State of New Jersey's Department of Health and Senior Services actively measures and compares hospital performance in its state. The department's Hospital Performance Report webpage permits users to compare hospital attainment of a variety of disease-specific measures in such areas as heart disease, pneumonia and surgery.Lourdes takes pride in its excellent results:

In this Section