Lourdes Leadership Team
Alexander J. Hatala
President and CEO
Lourdes Health System
Mr. Hatala is the Chief Executive Officer of Our Lady of Lourdes Health
System. He is
responsible for the performance and overall management of the systems and their
affiliates. Mr. Hatala is a member of the Board of the New Jersey Hospital
Association. He is a member of the American Hospital Association, the New Jersey
Conference of Catholic Health Care Facilities and the Greater Camden Partnership and
a Fellow in the American College of Healthcare Executives.
Kimberly D. Barnes
Vice President, Planning and Development
and Executive Director, Lourdes Health Foundation
Ms. Barnes directs the health system planning process including the ten year strategic plan,
the health system operating plan and service line plans. She also oversees all activities
related to marketing, public relations, fundraising and grants. Ms. Barnes sits on the Board
of the Cherry Hill Regional Chamber of Commerce and is a member of the Camden Coalition of Health Care Providers.
Joanne Gianndrea
Vice President
Operations
Lourdes Health System
Ms. Gianndrea directs and controls the day-to-day operations of the following departments
including Imaging Services, Laboratory and Infection Control, Respiratory Therapy and other
ancillary services. She is also serves as the liaison to the Lourdes/MegaBase partnership.
Ms. Gianndrea is a member of the Burlington County Military Affairs Committee.

Michael Hammond
Chief Financial Officer
Lourdes Health System
Mr. Hammond is responsible for defining and establishing the necessary management and accountability
systems to support a customer-driven, results-oriented, physician-responsive and high-performance
finance and managed care function. He is responsible for the following key functions: social
accountability reporting (charity care and community services): financial accounting and reporting;
managerial accounting and reporting (financial analysis, planning, budgeting. and cost reporting);
patient financial services; managed are strategy and contracting; and third party reimbursement,
materials management and patient access.
Barbara A. Holfelner, RN, MSN
Vice President
Risk Management, Patient Safety and Compliance
Chief Compliance Officer
Lourdes Health System
Ms. Holfelner oversees all aspects of the Corporate Compliance Program of Lourdes Health System, ensuring ethical practices and standards of conduct. She is responsible for the organization and administration of Patient Safety and Risk Management, which includes Infection Control, Employee Health and Workers’ Compensation. Ms. Holfelner is a member of the Samaritan Hospice Quality Committee and is a member of the American Organization of Nurse Executives Advisory Board.
Maureen Hetu
Chief Information Officer
Lourdes Health System
Ms. Hetu is responsible for all aspects of the organization's information technology and systems.
She provides leadership for developing and implementing information technology initiatives. Ms.
Hetu directs the planning and implementation of enterprise IT systems in support of business
operations. Ms. Hetu is an active member of Our Lady of Peace Parish, serving as a Lector,
Eucharistic Minister and member of the Finance Committee.

Richard Kropp
Vice President
Human Resources
Lourdes Health System
Mr. Kropp is responsible for developing and implementing the health system’s human resources strategy and programs. He provides leadership for all human resources functions for the health system, including recruitment, retention, employee relations, compensation, benefits, training and organizational development.

Mark Nessel
Executive Vice President
Chief Operating Officer
Lourdes Health System
Mr. Nessel oversees operations for Our Lady of Lourdes Medical Center and Lourdes Medical Center of Burlington County. He is responsible for managing the day-to-day operations of both hospital facilities and implementing the health system’s strategy. He provides leadership oversight for the development of high quality and cost-effective services. Mr. Nessel is responsible for enforcing procedures to ensure patient and physician satisfaction as well as high employee morale.

Sr. Helen Owens, OSF
Vice President
Mission
Lourdes Health System
Sr. Helen ensures that mission, vision and values are represented in all Lourdes processes, such
as planning, leadership development and budgeting. Additionally, Sr. Helen is responsible for
ensuring that mission intergrity is preserved and promoted throughout the organization. She
oversees the Lourdes Wellness Center and Lourdes' Community Outreach programs. Sr. Helen works
closely with these programs to guarantee they are addressing and meeting the needs of the
communities they serve.

Alan Pope, M.D.
Vice President, Medical Affairs
Chief Medical Officer
Lourdes Health System
Dr. Pope is responsible for the development and implementation of medical staff strategic
planning and oversight, and the organization, planning and direction of clinical diagnostic,
medical education, research, and performance improvement and case management functions. He
has authority over all clinical departments and ensures the concerns of the Medical Staff
are represented and addressed.
Robert E. Ruggero
Senior Vice President
Operations
Lourdes Health System
Mr. Ruggero provides administrative direction to Materials Management, Facilities Management,
Biomedical, Food and Nutrition, Pharmacy, Rehab and Post Acute Services, Security Laboratory
Medicine Support Services. He identifies and provides resources to support the Health System's
strategic initiatives and assists departments with the development and implementation of their
department goals. Mr. Ruggero is a member of the Lions Club and the Samaritan Hospice Board.
Jennifer Schwartz, Esq.
General Counsel
Lourdes Health System
Ms. Schwartz conducts all legal work for Lourdes Health System and its subsidiary corporations.
In this role she is responsible for business contracts and negotiations, acquisitions and mergers;
joint-ventures and alternative business arrangements; anti-trust investigations; risk management,
employment and labor matters and health system litigation. Ms. Schwartz also provides legal
advice on daily matters and business and strategic activities affecting Lourdes Health System.
Sr. Margaret Sullivan, OSF
Vice President
Mission
Lourdes Medical Center of Burlington County
Sr. Marge ensures the Lourdes mission, vision and values are integrated throughout the culture
of Lourdes Medical Center of Burlington County. She also serves as the liaison to local Church,
religious and civic communities. Sr. Marge sits on the Boards of the Burlington County
Community Health Advisory Group and the St. Joseph Regional Health Network.
To contact a member of the Lourdes Leadership Team, follow this link to send an email. Place the name of the person you are trying to contact in the subject line. Messages will be forwarded to the appropriate leader.

